Czerska 8/10 Street
Numer KRS: 59944
In Agora S.A. our priority is to care for the protection of personal data of all those with whom the company and its individual media or brands have contact. For this purpose, Agora adopted this Transparency policy in the field of personal data processing. It contains information, i.a. on the purpose of collecting personal data, how we protect them and what rights are granted to data subjects.
Data Controller: Agora S.A. with its registered office in Warsaw (00-732), ul. Czerska 8/10, entered in the register of entrepreneurs of the National Court Register maintained by the District Court for the capital city of Warsaw in Warsaw, 13th Commercial Division of the National Court Register, under KRS No 59944, NIP [tax identification number]: 526030-56-44.
Personal Data: any information about a natural person who is identified or identifiable through one or more specific facts that determine physical, physiological, genetic, psychological, economic, cultural or social identity of the natural person, including image, voice recording, contact data, location data, information contained in correspondence, information collected by means of recording equipment or any other similar technology.
Policy: this transparency Policy on Personal Data processing.
GDPR: Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.
Data Subject: every natural person whose Personal Data are processed by the Data Controller, e.g. a person who visits the Data Controller’s premises or sends the Data Controller an inquiry by e-mail.
DATA PROCESSING BY THE DATA CONTROLLER
In connection with its economic activity, the Data Controller collects and processes Personal Data in line with relevant regulations, in particular with GDPR and the data processing rules set out therein.
The Data Controller ensures the transparency of data-processing, in particular by always notifying, when collecting the data, that the data would be processed; this includes notification of the purpose and legal basis for the processing - e.g. when signing a contract of sale of goods or services. The Data Controller always pays attention to collecting data only in such scope as is necessary for the specified purpose, and to processing the data only for such time as is necessary.
When processing the data, the Data Controller ensures the data security and confidentiality and makes sure that Data Subjects have access to information about such processing. Should a Personal Data breach (e.g. a “leak” or loss of data) occur despite the security measures applied, the Data Controller shall notify this to the Data Subject in a manner compliant with regulations.
CONTACTING THE DATA CONTROLLER
The Data Controller can be contacted via e-mail at email@example.com, or in writing to: Agora S.A., ul. Czerska 8/10, 00-732 Warsaw.
The Data Controller has appointed a Data Protection Officer who can be contacted via e-mail at firstname.lastname@example.org in any matter pertaining to the processing of Personal Data.
SECURITY OF PERSONAL DATA
To ensure integrity and confidentiality of the data, the Data Controller implemented procedures, which allow access to Personal Data only to authorised persons and only within such scope as is necessary because of their tasks. The Data Controller applies organisational and technical solutions to ensure that all operations on Personal Data are registered and performed only by authorised persons.
Furthermore, the Data Controller takes all necessary actions to cause its subcontractors and other associates to guarantee the application of appropriate security measures every time when they process Personal Data at the Data Controller’s request.
The Data Controller performs risk analysis on a regular basis and monitors the adequacy of applied data safeguards to identified threats. If necessary, the Data Controller implements additional measures to increase data security.
PURPOSE AND LEGAL BASIS FOR DATA PROCESSING BY THE DATA CONTROLLER E-mail and conventional correspondence
When an e-mail or conventional mail, unrelated to any services provided to the sender or another contract with the sender, is sent to the Data Controller, the Personal Data contained in such correspondence is processed only to communicate and deal with the matter, to which that correspondence pertains.
The legal basis for processing consists in the Data Controller’s legitimate interest (Article 6(1)(f) GDPR), which involves exchanging correspondence addressed to the Data Controller in connection with the economic activity.
The Data Controller processes only such Personal Data as are relevant to the matter, to which the correspondence pertains. The entire correspondence is kept in a manner that ensures security of the Personal Data contained therein and other information, and is disclosed to authorised persons only.
Contact by phone
When the Data Controller is contacted by phone, in matters unrelated to a signed contract or provided services, Personal Data can be demanded only when this is necessary to deal with the matter, to which the contact pertains. The legal basis in this case is the Data Controller’s legitimate interest (Article 6(1)(f) GDPR), which consists in the need to deal with the reported matter, connected to the economic activity.
Telephone calls can be also recorded — in such a case, the information about this is provided at the beginning of each call. Calls are recorded to verify the quality of provided service and verify the consultants’ work, but also for statistical purposes. The recordings are available only to the Data Controller’s staff and to the persons who handle the Data Controller’s hotline.
Personal Data the in form of call recording is processed:
Visual monitoring and access control
To ensure the safety of people and property, the Data Controller uses visual monitoring and controls access to the premises and area managed by the Data Controller. The data collected in this way are not used for any other purposes.
Personal Data in the form of monitoring recordings and data collected in the register of entries and exists are processed to ensure security and order in the facility area and, possibly, to defend against or seek claims. The legal basis for processing consists in the Data Controller’s legitimate interest (Article 6(1)(f) GDPR), which involves ensuring safety of the Data Controller’s property and protecting the Data Controller’s rights.
As a part of recruitment processes, the Data Controller expects to be provided with Personal Data (e.g. in CV) only to the extent set out in employment law. Therefore, information in any broader scope should not be provided. When the received applications contain this kind of additional data, such data will not be used or taken into consideration in the recruitment process.
Personal Data are processed:
Collecting data in connection with the provision of services or performance of other contracts
If Personal Data are collected for the purposes connected with performance of a specific contract, upon the execution of such contract the Data Controller provides the Data Subject with detailed information concerning the processing of that Subject’s Personal Data.
Collecting data in other situations
In connection with its business, the Data Controller collects Personal Data also in other situation — e.g. during business meetings, at industry events or by business card exchange — for purposes related to the establishment and maintenance of business contacts. The legal basis for processing in this case consists in the Data Controller’s legitimate interest (Article 6(1)(f) GDPR), which involves creation of a network of contacts in connection with the conducted business.
The Personal Data collected in such situations are processed solely for the purpose, for which they were collected, and the Data Controller provides appropriate protection for such Data.
In connection with the pursued business, which requires the processing of Personal Data, such Data are disclosed to third parties, in particular to suppliers in charge of IT system service and equipment (e.g. CCTV equipment), legal or accounting service providers, courier services , marketing or recruitment agencies. The Data are also disclosed to the Data Controller’s related parties, including the other entities of company . More information about the Data Controller’s group of companies can be found at https://www.agora.pl/en/about-agora.
The Data Controller reserves the right to disclose selected information concerning the Data Subject to the competent authorities or to third parties, who submit the demand to be provided with such information, on the basis of appropriate legal basis and in line with applicable laws.
TRANSMITTING THE DATA OUTSIDE THE EUROPEAN ECONOMIC AREA
The level of Personal Data protection outside the European Economic Area (EEA) differs from the level provided by European laws. For this reason, the Data Controller transfers the Personal Data outside the EEA only when this is necessary, with appropriate protection level provided, primarily through:
The Data Controller always notifies the intention to transmit Personal Data outside the EEA, at the stage of data collection.
TIME LIMIT FOR THE PROCESSING OF PERSONAL DATA
The time limit for the processing of data by the Data Controller depends on the type of service provided and the purpose of processing. The time limit for data processing may also result from legal regulations, when such regulations form the basis for the processing. If the data are processed on the basis of the Data Controller’s legitimate interest — e.g. for security reasons — the data are processed for a period required to accomplish that interest or until an effective objection is filed with respect to the data processing. If the processing is based on a consent, the data are processed until the consent is withdrawn. When the processing is based on the data being needed to execute and perform a contract, such data will be processed until the termination thereof.
The time limit for data processing can be extended, if the processing is necessary to determine, seek or defend against possible claims, and after that time limit — only if and to the extent that this would be required by law. After the end of the time limit for processing, data must be irrevocably removed or anonymised.
RIGHTS RELATED TO PERSONAL DATA PROCESSING
Data Subjects’ rights
Data Subjects have the following rights:
Submitting demands related to the exercise of rights
An application concerning the exercise of data subjects’ rights can be submitted:
The application should specify as precisely as possible what the demand is about i.e. in particular:
If the Data Controller is unable to determine the content of the demand or identify the applicant on the basis of the received application, the Data Controller will request additional information from the applicant.
The application can be submitted in person or through an attorney-in-fact (e.g. family member). For data security reasons, the Data Controller recommends that the power of attorney be given in a form certified by a notary or authorised legal counsellor or advocate (attorney-at-law), as this will help verify the instrument’s authenticity much faster.
A reply to the application should be given within one month of receipt of the same. If this time limit needs to be extended, the Data Controller will notify the reasons for such extension to the applicant.
The reply is given in writing, unless the application was submitted by e-mail or it contained a demand to give the reply in an electronic form.
Principles of charging
The procedure concerning the submitted applications is free of charge. Charges can be collected only when:
This fee covers the administration costs related to the fulfilment of the demand.
This fee includes the costs of communications and costs related to the demanded actions.
If the data subject wishes to challenge the decision to charge a fee, he/she can file a complaint to the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych).
CHANGES TO THE PERSONAL DATA PROCESSING POLICY
This Policy is reviewed on a regular basis and updated as needed.